Steve is a highly motivated professional bringing 25+ years of comprehensive, hands-on, hospitality experience from over 350 uniquely-diverse lodging facilities throughout the US and Caribbean. Passionately demonstrates ability to excel under enormous pressure, while providing staff members with the tools and training that will allow them to confidently provide world-class guest service.
Laura Mae Richards
Laura brings over 25 years of hotel experience from working at the front desk to the back of the house and finally helping a major chain manage all of their GDS data from all corporate and franchise properties. Now, she is ready to help Hospitality Handyman's clients.